Terms of Service

1. Acceptance of Terms

By accessing and using OZOs Villa website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Service

Our service allows you to browse and inquire about luxury villa rentals. You agree to use the service only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

• Use the service in any way that violates any applicable law or regulation
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use automated systems to access the service without permission

3. Booking and Inquiries

All bookings are subject to availability and confirmation. When you submit an inquiry through our website:

• You agree to provide accurate and complete information
• Your inquiry does not constitute a confirmed booking
• We will respond to your inquiry within 24-48 hours
• Final booking terms will be communicated separately
• Payment terms and cancellation policies vary by property

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without notice. Final pricing will be confirmed at the time of booking.

Payment terms:

• Deposit requirements vary by property
• Full payment is typically required before check-in
• Additional charges may apply for extra services
• Security deposits may be required for certain properties

5. Cancellation Policy

Cancellation policies vary by property and season. Specific cancellation terms will be provided at the time of booking. Generally:

• Cancellations must be made in writing
• Cancellation fees may apply depending on timing
• Refunds are processed according to the specific property policy
• Force majeure events may be handled on a case-by-case basis

6. Guest Responsibilities

As a guest, you agree to:

• Treat the property with respect and care
• Comply with maximum occupancy limits
• Follow property rules and local regulations
• Report any damages or issues immediately
• Leave the property in good condition
• Be liable for any damages caused during your stay

7. Liability and Disclaimers

OZOs Villa acts as an intermediary between guests and property owners. We are not responsible for:

• The condition, safety, or legality of properties listed
• The accuracy of property descriptions or photos
• Personal injury or property damage during your stay
• Disputes between guests and property owners
• Force majeure events or circumstances beyond our control

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of OZOs Villa or its content suppliers and is protected by copyright and intellectual property laws.

9. Privacy

Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: connect@shivshankarenterprises.com
• Phone: 9130137593
• Address: Kamshet,Pune, Maharashtra, India.410405